IT Support

Vancouver, BC
It's an exciting time to be an Axiom as we are scaling up and accelerating growth across our group of companies. To do this we’re looking for IT Support to help drive day to day IT operations. This opportunity is fast-paced, and you will play a critical role in helping keep things moving smoothly by supporting the tech and tools we all depend on.  Your work will help shape the way revolutionary new technology is introduced to, and adopted, by new audiences. Every day, you’ll collaborate with a world-class team in our Vancouver office.

Every one of us shares a common vision: to create the future we want to live in. We need the right people to help us realize that vision.
What we'll accomplish together:
  • Supporting Axioms across the portfolio with all of their IT needs
  • Working closely with our operations team to manage the tech in a highly dynamic, mobile workforce
  • Helping to develop scalable, streamlined processes for our IT systems
  • Testing new tools and automation to fill the gaps in our current systems as well as creating entirely new ones as we face bigger and more complex challenges
  • Respond to incidents when they arise to restore operations
  • Helping new Axioms get onboarded to their computers
  • Creating/updating documentation and user guides
About you:
  • You are curious about technology and like to tinker with new things
  • You are comfortable working with MacOS and supporting others with their issues
  • You understand basic UNIX scripting and don’t shy away from the command line
  • You are a natural troubleshooter, comfortable solving problems with no prior experience of the issue or product
  • You are not afraid of A/V and aren’t a stranger to audio cables
  • You are excited to learn about IT best practices and put that knowledge to work
  • You have a strong ability to collaborate with cross-functional teams and build solid working relationships with everyone in the organization, from individual contributors to the CEO
  • Like us, you believe in processes and the importance of planning, but you can roll with the punches and prioritize the most impactful tasks on the fly

A little about us:

Axiom Zen is the venture studio behind several successful startups including Dapper Labs (the makers of CryptoKitties, the most popular blockchain game), ZenHub (the world’s leading developer-focused project management platform), Routific (the world’s leading route optimization engine), and many others. Formed in February 2018, Dapper Labs was spun out of Axiom Zen to spread the benefits of decentralization through the power of play, fairness, and true ownership. Notable investors in Dapper Labs include Andreessen Horowitz, Union Square Ventures, Venrock, Google Ventures, Samsung, and the founders of Dreamworks, Reddit, Coinbase, Zynga, and AngelList, among others. 

Axioms are humble and curious entrepreneurs, builders, and tinkerers who share a passion to demystify blockchain technology and tap its potential to create change in the world. Our people are our greatest strength: our diverse crew flourishes in a distributed hierarchy where personal autonomy and professional growth are encouraged. We value our culture above else: regardless of where you came from, what you studied, or who you used to work for, your role here will necessitate both a high level of creativity and strategic thinking on complex issues. Everyone here is a founder, and no one fits in a box. We’re all driven by an insatiable thirst for learning and development, and that’s what brings us together.

More about Axiom Zen:
At Axiom Zen we recruit the best and foster an environment that enables our team. That means a workplace that is diverse, inclusive, and open-minded. We welcome applicants of all backgrounds, regardless of race, colour, religion, sexual orientation, gender identity, national origin, or disability.   

We offer compensation commensurate with the high level of talent we seek, extensive benefits, and flexible time off policy.