Key Account Executive (Enterprise SaaS)

Vancouver, BC or Remote
As our Key Account Executive, you’ll play a foundational part in helping build the sales discipline at ZenHub from the ground up. You’ll have the opportunity to serve a rapidly growing customer base—one that includes more than 10% of the Fortune 100—in transforming how they build and deliver software. Representing the customer, you’ll grow the business through your insights and shape the way ZenHub is introduced to and adopted by the world’s most ambitious and forward-thinking teams. Every day you’ll collaborate with a world-class team (and some very cute dogs) in our Vancouver office. We are also open to remote candidates from Canada or the US.
A little about us:
ZenHub is the leading team collaboration and project management suite built into GitHub and GitHub Enterprise. At ZenHub, every team member is charged with getting to know customers deeply, learning how to solve their toughest problems, and turning them into evangelists.

Our customers are smart cookies: some of the best teams at companies like Imgur, NASA, Microsoft, Docker, and Zenefits use ZenHub to stay in the zone. Ideal team members are technical enough to get their hands dirty and product-focused enough to help translate customer requests into product features.
You’ll be responsible for:
  • Owning the qualification process for potential customers, with a focus on identifying opportunities to partner and add value during the evaluation phase.
  • Educating potential customers on the benefits of ZenHub, championing the advantage of bringing project management and agile best practices closer to the code.
  • Acting as a trusted advisor to potential customers by providing tailored product demonstrations and guidance based on industry best practices.
  • Creating a feedback loop between potential customers and ZenHub's internal customer success and product teams during the evaluation stage.
  • Managing the contract negotiation process through to close, proactively looking for opportunities to better align our process with the way customers want to buy.
A little about you:
  • Culture fit is of utmost importance to us, and we’re willing to shape the role to fit the perfect candidate. That said, there are a few qualities or experiences a candidate must possess:
  • Familiarity with agile concepts and terminology as it applies to software development.
  • Desire to learn and become an expert in our customer’s workflow and internal process.
  • Prior experience managing contract negotiations or contract renewals with customers.
  • Previous experience with selling SaaS products, ideally to an enterprise customer.
  • Strong degree of comfort working with and selling to developers and technical teams.
More about ZenHub:

At ZenHub we recruit the best and foster an environment that enables our team. That means a workplace that is diverse, inclusive, and open-minded. We welcome applicants of all backgrounds, regardless of race, colour, religion, sexual orientation, gender identity, national origin, or disability.   

We offer compensation commensurate with the high level of talent we seek, extensive benefits, and flexible time off policy.