Senior QA Engineer

Remote or Vancouver, BC
We're looking for a top-tier Senior QA Engineer to help us build a culture of high quality. You’ll support the development team to do their best work and deliver a product our users love. This role will require you to flex both your core QA testing principles as well as your engineering chops to help us automate as much of our process as possible.

The ideal candidate will be excited to shape how ZenHub does quality assurance. Detail oriented and user-focused, the Senior Quality Assurance Engineer needs to sweat the small stuff, so our users don’t have to. You’ll be working with Engineering, Success and Product teams to build a process that enables everyone to ship with confidence.

A little about us:

ZenHub is the leading team collaboration and project management suite built into GitHub and GitHub Enterprise. At ZenHub, every team member is charged with getting to know customers deeply, learning how to solve their toughest problems, and turning them into evangelists.

Our customers are smart cookies: some of the best teams at companies like Imgur, NASA, Microsoft, Docker, and Zenefits use ZenHub to stay in the zone. Ideal team members are technical enough to get their hands dirty and product-focused enough to help translate customer requests into product features.
What we’ll accomplish together:
  • Review user stories, design an acceptance criteria to ensure full understanding of requirements for product and custom features of our application
  • Identify test conditions from requirements, map test case requirements and define test plans
  • Work with QA team and Product Owners to plan test schedules in accordance with project scope and delivery dates
  • Develop, document and maintain test cases
  • Execute test cases (e.g. regression testing, functional testing, etc.), evaluate test cases and report test results
  • Identify, replicate, investigate and report bugs and verify bug fixes
  • Collaborate with QA team to identify tools and methods to improve QA processes
  • Participate in QA team meetings and internal project meetings as needed
  • Be able to work in a fast paced environment and find the right balance between delivering quality products and aggressive release cycles
  • Build subject matter expertise in product domains and utilize the knowledge to provide estimate, identity mitigated risks, assess product quality and release readiness
  • Develop new, and maintain existing QA automation test suites
Our Ideal Candidate:
  • 5+ years experience in a QA role at an enterprise SaaS application company
  • BS/MS in Computer Science or equivalent
  • Strong knowledge of software QA methodologies, tools, and best practise
  • Expert knowledge in developing comprehensive and scenario-based test plan, test cases given business requirement/user stories
  • Excellent organizational skills with the ability to multi-task in an environment with rapidly changing responsibilities and requirements
  • Proven record of analytical and troubleshooting skills
  • Solid knowledge of relational database concepts and SQL scripting
  • Familiarity with development tools such as Docker and Git
  • Test tools experience with TestRail, Cypress or Selenium is strongly desired
  • Good communication skills, and ability to collaborate with Product Management, Development and QA team members
  • (Bonus) Experience in performance, security and accessibility testing
More about ZenHub:

At ZenHub we recruit the best and foster an environment that empowers our team. That means a workplace that is diverse, inclusive, and open-minded. We welcome applicants of all backgrounds, regardless of race, colour, religion, sexual orientation, gender identity, national origin, or disability. Don’t sweat it if you don’t have everything listed in the above requirements. Our values include continuous improvement and curiosity. If you have some of these qualities and believe that this is the position that will make you excited to work every day, then we want to hear from you! 

Our people are what makes our team special - because of that, we work hard to provide our full-time team members perks that make their lives better by offering:

 Flexible vacation & remote work policy - as we accomplish our goals, time off is more than a must. Most team members take between 15-20 days off per year, but we have no hard limit for our high impact individuals.
 Diverse opportunities for learning and development - we provide resources for conferences, classes, books, and other opportunities to maintain and expand your skill set and professional growth.
 Fitness reimbursements - stay fit with our reimbursements for health-related benefits like gym memberships, fitness apps, and personal training.
 Top-Line equipment - in addition to receiving a company smartphone of your choice with a paid voice/data plan, every team member receives a generous equipment budget to try new gadgets, tools, and platforms.
○ Flexible parental leave policies - We understand the importance and demands of a growing family. In addition to state, provincial, and federal leave allowances, parents on the team have the flexibility to work from home or take days off when family needs to come first.
 When we can safely return to our office, fuel up with healthy snacks and coffee, get fit with an onsite gym, recover with onsite RMT/acupuncturist, and meet the many furry friends of our dog-friendly office!

Check out our careers page to learn more about what other benefits we offer!