UX Researcher (Blockchain Marketplace Project) - Contractor

Vancouver, BC
We are looking for an exceptional UX researcher to support the development of first-of-a-kind blockchain-based consumer experiences that bring together leading edge strategies and technologies.

This role requires an individual with deep experience in qualitative and quantitative research practices and a commitment to making best-in-class software as a partnership between us and our users.

This contract will be for about 4 weeks with tests being periodically executed over several months of design and development.

At Axiom Zen, every one of us shares a common vision: to create the future we want to live in. We need the right people to help us realize that vision. 
The role:
  • Work closely with the product management, UX and UI design, and other specialists to create research goals and understand areas of assumption, or concern. 
  • Create and execute user research plans designed to deliver insights based on established goals.
  • Champion research findings and document them in a timely, easily digestible format that can be shared with core stakeholders, as well as the wider team. 
  • Conduct multiple user research tests, supporting different areas of the product at a time.
A little about you:
  • You are a confident researcher with deep experience in qualitative and quantitative, attitudinal and behavioural research methods.
  • You have broad experience with the full range of research methods relating to product design.
  • You enjoy both planning and conducting research, rolling up your selves to write surveys, conduct user interviews and putting together insights. 
  • You have experience creating personas, and have tools and tips on how to make these effective resources. 
  • You have a strong understanding of the latest research techniques and tools and understand how to analyze and interpret trends in qualitative and quantitative data sets.
  • Your research helps facilitate design decisions with deliverables such as competitive comparative analysis, heuristic evaluation, user stories and scenarios and domain research such as design pattern analysis. 
  • All of your research is synthesized into digestible documentation to deliver to product owners and teams.
  • You are organized, communicative and can balance business objectives and user goals to provide actionable suggestions to improve the user experience.
Bonus points if you have the following:
  • You’ve conducted user research for blockchain experiences and can leverage this knowledge to inform audience behaviour, preferences and strategies for performant design. 
  • You have a passion for blockchain and other new technologies.
  • Understanding of front-end, back-end or blockchain technologies.
  • Passion for understanding the latest learnings and innovations in behavioural science, research methods, and UX design and applying these to your work.
About Us:

Axiom Zen is an award-winning venture studio that combines the best parts of a startup, venture capital firm, and incubator to create a flexible platform to serve as the long-term home for brilliant people. 

Our portfolio companies, including Dapper Labs and ZenHub, combine creativity and experience to deliver leading solutions in emerging technology. Our mission is to inspire delight through thoughtful user experiences.

In order to support our evolving product suite, first-of-a-kind new projects, and partners including the NBA, Warner Music Group and Ubisoft to name a few, we are on the hunt for talented individuals to join our team.

More about Axiom Zen:

At Axiom Zen we recruit the best and foster an environment that empowers our team. That means a workplace that is diverse, inclusive, and open-minded. We welcome applicants of all backgrounds, regardless of race, colour, religion, sexual orientation, gender identity, national origin, or disability.   

Because we care about our team, we work hard to provide perks that make their lives better by offering:
- Flexible vacation & remote work policy - most team members take between 15-20 days off per year, but we have no hard limit
- Diverse opportunities for learning and development
- On-site gym and fitness reimbursements
- Dog friendly office!

Check out our careers page to learn more about what other benefits we offer!